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Appointments open until

Up to which date customers can book online, how to open appointments yourself and how to schedule an opening in advance.

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Some businesses keep appointments open all the time, a few weeks ahead. Others open them themselves, e.g. once they know next month's schedule. You choose either in Settings → Opening appointments.

Automatically or manually

  • Automatically. Appointments are always open as many days ahead as Settings → Booking rules → Book ahead (days) says. Every day a new day opens, with nothing to do on your side.
  • Manually: I open appointments myself. Appointments are open up to a date you set (inclusive). On the booking page, the days after it show as not open yet. A date in the past means no online bookings.

Even when you open them manually, appointments never open further ahead than Book ahead allows. In the admin you can add appointments after the open date too.

Extending from the calendar

With manual opening, the calendar has an Appointments open until card with the number of days left. As the date gets close, the card warns you, and the Today page shows the same warning.

Extend offers +1 week, +2 weeks, To the end of the month or a date of your choice. If you shorten the date, you first see how many booked appointments are after the new date. They stay booked; only online booking for those days stops.

Every change shows in the History of changes: who moved the date and when.

A staff member's own date

A staff member can have their own date, e.g. when one colleague already knows next month's schedule and another doesn't yet. In the card, choose Whose date. To go back to the shared date, click Use the business's date.

When People who take appointments open their own appointments and cancel their own days is on, staff members change their own date themselves.

Scheduled opening

You can also schedule an opening, e.g. "on Monday at 8:00, open everything up to the end of next month". In the card, choose Schedule an opening, then the day, the time and the date to open up to. Appointments open by themselves, and people waiting for new appointments are told right away.

If Show on the booking page when new appointments open is on, customers see when the next appointments open.

Notice when new appointments open

When a customer picks a day on the booking page that isn't open yet, the message about it offers Notify me when new appointments open (if the waiting list is on). When you open new days with free times among them, everyone waiting gets one email. The entry is valid for 90 days. You see these entries on the Waiting list page (more in Waiting list).

Reminder to open new appointments

Under Reminder to open new appointments, choose when to be reminded, e.g. when 3 open days are left. If no opening is scheduled, the owner gets an email. For a staff member's own date, that staff member gets it. The reminder comes once per date.

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