Help for owners
Guides for setting up your business and for everyday work, from the first steps to your own domain.
Basics
- First stepsHow to sign in to the admin, what to set up before the first bookings and how to give customers your link.
- Services and pricesHow to add services, set their duration, buffer and price, who provides them and how customers choose several at once.
- Staff and permissionsHow to add staff, invite them to the admin and what each role may do.
- Working hours, time off and closed daysA weekly schedule for each staff member, special days, holidays and leave, and how they turn into free times.
Online booking
- Appointments open untilUp to which date customers can book online, how to open appointments yourself and how to schedule an opening in advance.
- Reminders and emailsWhich emails customers and you get, when the reminder arrives and how customers change or cancel their appointment themselves on "My appointment".
- Waiting listHow customers wait for a time on a full day, who is told and when a time becomes free, and where you see who is waiting.
- Booking protectionThe code from the email, a limit on appointments per person, a review of new bookings and blocking, against fake bookings.
Look and address
- Booking page lookThe template, colour, logo and background of your booking page, with a preview before saving, and how the emails look.
- Embedding on your websiteHow to put the booking page on your own website with one piece of code, in which language and on which sites.
- Your own domainHow to move the booking page or the admin to your own address, e.g. booking.yourbusiness.com, and which DNS record it needs.
Everyday work
- Cancel a dayHow to cancel or move every appointment of a day or a period at once, because of illness or a breakdown, and tell every customer.
- Google reviewsHow to ask customers for a Google review after their appointment, when and how often, and what the statistics show.
- The app on your phoneHow to add the admin to your phone's home screen and open it like an app, with your business's icon.
- Customers' personal dataWhich customer data we store, who sees it, how to export it and how to erase it on request.
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