Services and prices
How to add services, set their duration, buffer and price, who provides them and how customers choose several at once.
On this page
Services are what customers choose on the booking page. You edit them in the Services menu (in your admin it may have another name, e.g. "Treatments"). Only the owner edits services and prices.
Suggestions for your business
When we set up your business, we usually add services from the template for your type of business, with typical durations and prices. Change them as you like or add new ones. The Add suggestions for your business button adds the suggestions that are not on the list yet (it recognises them by name).
What you enter
- Name and description, as customers see them.
- Category (optional). On the booking page, services of the same category are shown together.
- Duration in minutes.
- Buffer after: time after an appointment during which no new one can start, e.g. for cleaning or getting the room ready. Customers don't see it as part of their appointment, but it is kept free.
- Price in euros. An empty field means price on request.
- Can be booked online. When off, only you enter this service in the admin, e.g. for services that need to be agreed first.
Who provides the service
For each service, tick the staff members who provide it. On the booking page, customers see only them.
If someone takes longer or less time, or charges a different price, enter their own duration and price. Empty fields mean the service's own duration and price.
Several services in one appointment
In Settings → Booking rules you can switch on Several items in one appointment and set how many a customer may choose (from 2 to 5). A customer can then choose e.g. a haircut and a beard trim together and gets one appointment:
- the same person provides both, one after the other, without a break;
- only staff members who provide every chosen service are offered;
- the duration is the sum of the durations, and the buffer counts once, at the end (the longest of the chosen ones);
- the price is the sum of the prices. If any of the services is on request, the whole price is on request.
In the admin you can always put an appointment together from several services, even when this setting is off.
Services in several languages
You enter the name and description in the business's default language. If the booking page offers other languages, you can add a translation for each service. Until there is one, customers see the default language's text, and the list of services says Translation missing.
Switching off and deleting
Switch off a service you don't offer for a while. It then can't be booked or added to a new appointment, and its history stays.
If you delete a service that has appointments in its history, it is only deactivated, so the history and analytics stay correct. Entries on the waiting list for that service are deleted.