First steps
How to sign in to the admin, what to set up before the first bookings and how to give customers your link.
On this page
Once we have set up your business, you get an invitation to the admin by email. This article takes you from the first sign-in to the first online booking.
Signing in
- In the invitation, click Set password and choose a password of at least 10 characters. The link is valid for 7 days. If it expires, get in touch and we will send a new one.
- Your business's admin is at
yourbusiness.admin.ubooq.com, where "yourbusiness" is your business's address. Bookmark it or add it to your phone's home screen. - If you forget the address, open sign-in for businesses and enter your business's address.
If you forget your password, use Forgot your password? on the sign-in page. The link for a new password is valid for 60 minutes.
What to set up before the first bookings
The admin's home page is Today. On it, the First steps card shows what is left:
- Working hours. Without them the booking page has nothing to offer. More in Working hours, time off and closed days.
- Contact details. Enter the name, email, phone and address in Settings → Details. Booking notifications and customers' replies to the emails we send on your behalf go to that email.
- Logo and look. Choose the template, colour and logo in Settings → Booking page look. More in Booking page look.
- The booking link. When everything is ready, share it with your customers.
Also check the services and prices. We prepared them from the template for your type of business. Then add your staff.
Your booking link
Your booking page is at yourbusiness.ubooq.com. On it, customers choose a service, a staff member and a free time. They enter their name, phone and email and get a confirmation by email straight away. They need neither an account nor an app.
You can:
- send the link in a message or post it on social media (the Copy link button is in Settings → Embedding on your website);
- embed the booking page on your own website;
- move it to your own domain, e.g.
booking.yourbusiness.com.
Booking rules
In Settings → Booking rules you decide:
- how many minutes apart the offered times are (time slot step);
- how long before the start a booking can be made at the latest (minimum notice);
- how many days ahead people can book;
- until when an appointment can be cancelled online (cancellation deadline).
The defaults come from the template for your type of business, so you don't have to change them right away. Appointments you enter yourself in the admin are not limited by these rules.
The words in these guides
These guides use general words: staff, services and customers. In your admin they may have other names, depending on your type of business (e.g. "Therapists" and "Patients"). You can also change them yourself, for each language, in Settings → Labels in the interface.
Languages
The booking page and the emails come in several languages. In Settings → Languages you choose which languages you offer and which one is the default. Customers get their emails in the language they booked in.
Everyone chooses the admin's language and its light or dark look for themselves, in the menu under their name.